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Job Details

Customer Service Logistics

  2024-05-06     Diversified Transportation Services     Torrance,CA  
Description:

Work Location: Torrance, CA - Full-time or part time


Are you a highly motivated and results-oriented individual with a keen interest in logistics and carrier relations? We have an exciting opportunity for you to join our team and play a pivotal role in building a robust and efficient carrier network across the US.


Key Responsibilities:


Freight Movement Coordination: Maintain continuous communication with carriers and customers to ensure a smooth and high-quality freight movement process. Keep all parties informed about route changes, delays, freight concerns, or any other pertinent issues.


Carrier Relationship Management: Cultivate strong and lasting relationships with core carriers. Utilize your negotiation skills to secure carriers for freight transportation, fostering mutually beneficial partnerships.


Effective Communication: Act as a liaison between carriers, customers, and internal teams. Communicate any shipment, billing, or follow-up issues promptly to the AP and Carrier Sales Manager to resolve them efficiently.


Problem-solving and Multitasking: Exhibit exceptional multitasking and prioritization abilities, especially when handling unforeseen issues and challenges that arise during operations.


Career Growth: As you become well-versed in DTS Operations, you'll have the opportunity to advance into operation lead positions or sales, expanding your expertise and contributing to the company's growth.


Requirements:

  • Previous experience in logistics or carrier relations is preferred but not required.
  • Strong interpersonal and negotiation skills to build and maintain successful carrier relationships.
  • Excellent communication skills to effectively liaise with carriers, customers, and internal teams.
  • Ability to adapt to a fast-paced and dynamic work environment, showcasing strong problem-solving skills.
  • A proactive approach to identifying opportunities and addressing challenges.
  • High level of organizational skills to manage carrier onboarding and capacity requirements.
  • Bilingual (Spanish) Preferred


Why Join Our Team?

  • Competitive Salary
  • Profit-Sharing
  • Advancement Opportunities
  • Bonuses
  • Commission Pay
  • Medical and Life insurance
  • Paid Sick and Vacation
  • Paid Major Holidays
  • FSA, DDC, and Voluntary Insurance Plans
  • Employee Discount Program
  • Ongoing training
  • Discount Dental


About us:


At Diversified Transportation Services, we have been providing reliable and dependable supply chain solutions for over 30 years and 2 million-plus shipments. As a concierge-focused freight brokerage, we aim to be cost-efficient while meeting our client's ever-changing needs.


Join our team and be part of a dynamic logistics company that values growth and innovation. We offer competitive compensation, comprehensive benefits, and a collaborative work environment. Take the next step in your career and apply now!


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